Zoom is changing the authentication requirements for software using their APIs, and this requires updating the CirQlive MEETS platform. 

  • One needs to update the MEETS platform by June 1st. After this date, Zoom will not support the past setup.
  • Updating these settings is expected to take between 5 and 15 minutes. Please see the directions below.
  • This update needs to be performed by someone who has access to both your Zoom administration as well as MEETS administration.
  • If you need assistance performing this update, CirQlive is available to help. Please contact tech support <tech-support@cirqlive.com> to schedule a meeting.


FAQ:

Q) Are there any changes users are expected to see after changing the Zoom authentication.

A) No, users should not notice any differences.


Q) What will happen if I don't make this update in time?

A) Users will encounter an error from Zoom when trying to interact with it. An administrator will then need to make the appropriate changes as described above.


Step by Step Instructions:


1. Log in to your MEETS admin panel.  If you need help logging in, please contact our support <tech-support@cirqlive.com>. 


2. In the MEETS admin, open the  "Conferencing Account" tab.

a) If you have not yet configured Zoom, the fields will be empty and ready for the configuration as in the screenshot below.

b) If you have already have Zoom a previous Zoom setting, as in the screenshot below,  press on edit or clear configuration to enable entering the updated information.



3.  Enter your Zoom  Marketplace. You have 2 methods of entering it.

a) Go to the Zoom admin panel and click on Advanced>App Marketplace (screenshot a).

b) Go directly to https://marketplace.zoom.us/ and log in  with your  Zoom admin account credentials (screenshot b).


Screenshot a


screen shot b.



4. Create your  Server to Server OAuth app

a) Click on Develop>Build App

 

b) Choose Server-to-Server OAuth and click "Create"


c) Give the app the name of your choice, and press "Create"


5) Obtain the Zoom app credentials and enter them into the MEETS admin panel:

After creating the app in stage 4, in the App Credentials section in Zoom, you will see an Account ID, Client ID and a Client Secret.

Go to the MEETS admin panel. In the  API Key field, enter the Account ID from Zoom, enter a colon and then enter the Client ID

Example: If the Account ID is 1234abc and the Client ID is 5678def, then enter into the MEETS API Key field 1234abc:5678def

Enter the Client secret into the API Secret field.

Please note that the "submit" button in the MEETS admin should only be pressed after the complete setup in the Zoom admin as seen below. Do not press it yet at this point.


6. Continued setup in Zoom -Information and Scopes sections.

In the Zoom admin panel, in the "Information" section, enter your information and press "Continue".

In the "Feature" section, there is no need to alter anything. Press "Continue".

In the "Scopes" section, press "+Add Scopes"


 Add the following scopes:

a) In the "Meeting" section, press to add the scope of:

  • View all user meetings meeting:read:admin
  • View and manage all user meetings meeting:write:admin


b) In the "Webinar" section (even if you do not have Zoom Webinar)  add the scopes of:

  • View all user Webinars webinar:read:admin
  • View and manage all user Webinars webinar:write:admin


c) In the "Recording" section, add the scopes of:

  • View all user recordings recording:read:admin
  • View and manage all user recordings recording:write:admin


d) In the "User" section, add the scopes of:

  • View all user information user:read:admin
  • View users information and manage users user:write:admin


e) In the "Report" section add the scopes of

  • View report data report:read:admin

Press "Done"



7.  In the Activation section in the Zoom app setup, activate the app.


8. Go back to the MEETS admin panel, and press on "Submit". 



Note: Once your app has been created, you can get the API credentials again, by going to marketplace.zoom.us  and clicking on "manage". You will see the list of the created apps.