To use one's web conferencing account with the MEETS platform, one needs to configure their web conferencing credentials in the platform. This is a one time setting.


The configuration is done on the Account Settings>Conferencing Accounts" page as in the picture below.

Please note that the first time an instructor enters the platform, their landing page will be this page. 


If you are using the web conferencing platform of BlueJeans, GoToMeeting or Webex (when in username and password mode), then enter the username and password in the appropriate fields.

Please note that if you change the username or password in your web conferencing login, make sure to update that information in this page as well.


If you are using RingCentral Video, Zoom, or using Webex (when in Single Sign On mode), the syncing is automatic.  Wait a few seconds on the page until you see that the sync is complete.

Please note that if your email was changed in your web conferencing account, you will need to resync your account. Go to this page and click on the "Reassociate my Account" button.



Click the "Account Settings" link in the top right corner and then click on "Conferencing Accounts" on the left hand panel. Enter the username and password for GoToMeeting, BlueJeans and Webex in username and password mode. For Zoom and Webex in SSO mode, the sync will happen automatically.

Important note for Webex login: 

  • When a teacher goes to host a session for the first time, Webex will prompt them to authenticate as follows: 

    • When hosting a session via MEETS, a window will open notifying the teacher that they need to authenticate their Webex account. The window will show the email address that the Webex account is using. One should use that email address when logging into Webex. 

    • Pressing "Proceed" will open the Webex authentication page.

    • This authentication remains valid for 3 months from the session launch. If the teacher initiates another session within this 3-month period, the authentication period will be extended for an additional 3 months. However, if the teacher does not host a new session in MEETS within 3 months of the previous one, they will be prompted to authenticate with Webex again.

  • For more information see https://cirqlive.freshdesk.com/a/solutions/articles/8000058831





Accessing the Account Settings>Conferencing Account page:


Configuring BlueJeans, GoToMeeting and Webex (when in username and password mode).



Configuring Webex when in SSO mode



Configuring Zoom:










-----  Next Article: 1.2. "Personalization" page  -----